(For Organizations) Posting a 1-hour Call
Learn how to create a request for a 1-hour Ask-an-Expert call. All links in this article will open in a new tab.
Lauren avatar
Written by Lauren
Updated this week

Our 1-hour phone consultations are a great way to get quick answers to your questions from Volunteers with the expertise you need. Phone consultations are different from our pre-scoped projects, which are more involved and require anywhere from 5-50 hours of a Volunteer's time.

Screenshot image of Post a Call tab from Project Menu.

To post a request for a 1-hour phone consultation, select Post a Call from your Catchafire dashboard or at the top our Project Menu. You'll have the option of either creating your own post or choosing from one of our topics. Follow the quick steps below to get started:


1. Choose a Call Topic

Start by choosing a call topic to determine the subject matter of the call - our categories range from Data & Analytics, to Marketing Materials, Human Resources, and more! Choosing the right topic is important because it ensures the right types of professionals are seeing your post.

Screenshot: What topic would you like to discuss question from "Post a Call" tab.

2. Choose Your Focus

Select a call focus to determine the structure of your call- whether it be to receive answers to pressing questions, solve organizational challenges, or simply just brainstorm and network!

Screenshot: What is the main focus of your call? Options: Get Feedback, Brainstorm Ideas, Learn Something New, Seek Strategic Advice, Network, or Ask a Specific Question

3. Write Your Post

This section is what Volunteers will see first when browsing through opportunities on Catchafire, so you'll want to make sure it clearly communicates your goal of the call. Please ensure your post meets the following guidelines:

  • Write your post as a full sentence or question

  • Make sure your post corresponds to the selected category

  • Provide enough information to understand your Organization's needs

  • Ensure that your request is addressable through a 1-hour conversation

Posts that do not meet these guidelines may be deleted by the Catchafire team.

Want someone to proofread your post, or help you formulate a particular question? Our Nonprofit Advisors can help! Just click to send us a message using the blue chat bubble on the bottom right of your screen (for keyboard-only and screen-reader users, please email us at help@catchafire.org).

Tip: Need ideas on how to frame your question? You'll be able to browse through our list of suggestions based on real questions asked by other Organizations in our community!

Gif: Highlighting question: What do you want to accomplish in this call + suggestions.


4. Add Additional Context

This section is a great place to indicate any extra information that will help a volunteer understand what you're looking for, and determine whether or not they have the skills to help. 

GIF of the optional 'Additional Context' section of a phone consultation post



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