(For Organizations) Passing on Volunteers

Sometimes a Volunteer just isn't the right fit! All links in this article will open in a new tab.

Written by Bri Thomas
Updated this week

Once you start reviewing applications, you might find that an applicant isn't a good fit for the project or that you simply prefer to work with one of your other applicants. No problem!

Passing on an Applicant

To pass on a Volunteer, go to their application on your Catchafire dashboard, select "Review Application," and select "Pass."

Image shows a volunteer's application on a user's dashboard with the option to 'Schedule Interview' or 'Pass' with the applicant. Selecting the image will open a link in a new tab.

When you pass on a Volunteer, we'll ask you for some information to better understand why they weren't the right fit - this helps us further improve our algorithms and better support you in the matching process moving forward.

Image shows a pop-up window entitled 'Pass on Volunteer' with the prompt 'Why Are You Declining This Volunteer' below it. The choices that the user can select include "He/she doesn't appear to have the right skills, He/she doesn't appear to have the level of experience I expected, He/she doesn't appear to be passionate about my cause, I am choosing another volunteer and Other." Below these options, there's a space where the user can 'Tell us more about why this match isn't right for you.' Selecting the image will open a link in a new tab.

Don't worry - this information does not get sent to the Volunteer. Instead, the Volunteer receives a very kind automated email from Catchafire explaining that they were not selected for your particular project.

Tip: Even if you only have one application, if you know the Volunteer isn't a good fit, please pass on them. Promptly passing on an application increases their chances of working with another nonprofit in our community. 

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