Once you start reviewing applications, you might find that an applicant isn't a good fit for the project or that you simply prefer to work with one of your other applicants. No problem!

Passing on an Applicant

To pass on a Volunteer, go to their application on your Catchafire dashboard, select "Review Application," and select "Pass."

Image shows a volunteer's application on a user's dashboard with the option to 'Schedule Interview' or 'Pass' with the applicant. Selecting the image will open a link in a new tab.

When you pass on a Volunteer, we'll ask you for some information to better understand why they weren't the right fit - this helps us further improve our algorithms and better support you in the matching process moving forward.

Image shows a pop-up window entitled 'Pass on Volunteer' with the prompt 'Why Are You Declining This Volunteer' below it. The choices that the user can select include "He/she doesn't appear to have the right skills, He/she doesn't appear to have the level of experience I expected, He/she doesn't appear to be passionate about my cause, I am choosing another volunteer and Other." Below these options, there's a space where the user can 'Tell us more about why this match isn't right for you.' Selecting the image will open a link in a new tab.

Don't worry - this information does not get sent to the Volunteer. Instead, the Volunteer receives a very kind automated email from Catchafire explaining that they were not selected for your particular project.

Tip: Even if you only have one application, if you know the Volunteer isn't a good fit, please pass on them. Promptly passing on an application increases their chances of working with another nonprofit in our community.

(For Organizations) Passing on Volunteers

Passing on an Applicant

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