Maybe something came up at work or you found a better Catchafire project? Either way, cancelling a project is easy.

Cancelling a Project: Pre-Match

To cancel a project before you've matched with a Volunteer, simply log into your Catchafire dashboard and select "Cancel Project."

Example of Excel Training Project

Cancelling a Project: Post-Match 

To cancel your project after you've matched with a Volunteer, log into your Catchafire dashboard, activate "More Actions" and select "Find A New Volunteer." You'll then be asked to "Relist" the project and from there, you can then select our "Cancel Project" option.

Any questions? Feel free to reach out to our team using the blue chat bubble on the bottom-right of your screen (for keyboard-only and screen-reader users, please email us at!

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