You've spent the time posting a project and someone has applied - congratulations! Now the fun part: scheduling an interview to get to know your applicant and see if they're a good fit.
Finding a Time and Date to Talk
To get started, go into the "Projects" section of your dashboard and click into the application of the volunteer you'd like to schedule an interview with.
Our scheduling tool makes setting up an interview easy - all you have to do is click on the time slots that work best for you. We require you provide at least 5 options, but the more you offer the better! Don't forget to set your timezone at the top of the page.
Interviews can be scheduled over the next 14 days. If you are not available until after this timeframe, return to this page when you're ready to select times.
Enter a U.S. phone number for the call. If you are located outside of the United States, please check "I'm not in the U.S.," and we'll provide you with a suggested list of free online conference call systems that you can use to help schedule your interview.
After clicking Submit, your selected time slots will be sent to the volunteer. Once volunteers choose a selected time, you'll be notified via email and see a confirmation message on your dashboard too.
Once your time has been confirmed, our automated phone system will give you a call on the scheduled date. You can easily set a reminder and add the event to your personal calendar by clicking the "Add to Calendar" option on your dashboard.
Tip: If you have to reschedule your call, don't forget to update the time on your personal calendar as well!
1. Your volunteer is not available at any of the times you selected. No need to worry! Volunteers can select and propose new times on their end. If they do, you'll receive an email notifying you of these new times and you will be prompted to select the time that works best for you within your dashboard.
2. You need to reschedule the call. You can do this directly from your dashboard by using the drop down "Interview Actions" and selecting "Reschedule Interview."
3. You want to cancel an interview with a volunteer. You may change your mind about interviewing an applicant, or, on occasion, volunteers will apply to a project and then become unresponsive. If you have sent times to a volunteer but no longer wish to interview them, or, haven't heard from them in over a week, you can cancel the interview request directly from your dashboard by using the drop down "Interview Actions" and selecting "Cancel Interview."
4. I want to skip the interview and just get started with my volunteer! Use the drop down "Interview Actions" and select "Skip Interview and Accept Volunteer" to start working with your volunteer. Once the volunteer hits "Start Project" on their end, you'll be officially matched!