Catchafire is committed to making the site work for you. If something on the site is not meeting your needs, please reach out. You can email us at [email protected] or use the blue chat bubble at the bottom of your screen.
Scheduling and joining a call if you are deaf or hard of hearing
When you schedule a project interview or a 1-hour call (a one-hour conversation with a volunteer or nonprofit), there are several options available:
When you post a project or call, you will be prompted to add a language requirement. Click on the language requirement and add ASL (American Sign Language). That way volunteers who apply to your project or consultation will know you would like to connect with someone who knows ASL or can accommodate your needs.
When you schedule a project interview or a 1-hour call (a one-hour conversation with a volunteer or nonprofit), the video call will have the option to have live captioning. To enable live captioning, once you've joined the call, click the CC button at the bottom of the screen.
Message the volunteer by visiting your messaging center to discuss any additional needs for connecting. If you need help arranging this, email us at [email protected] and we would be happy to reach out on your behalf.
Watching webinars with captions
All of our live and recorded webinars have closed captioning (on-screen text of what is said). You can view our recorded webinars here.
More questions?
If you have any other questions, email our team at [email protected] and we'll help you out.