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(For Volunteers) I Missed or Couldn't Connect on My Call
(For Volunteers) I Missed or Couldn't Connect on My Call

Get back on track after a missed/disconnected project interview call or 1-hour phone call.

Lauren avatar
Written by Lauren
Updated over a week ago

So you missed or couldn't connect on your call - now what? No need to worry, one of the following scenarios should be able to help you access your call or reschedule it!

Project Interviews: Within Scheduled Call Time

If you heard your phone ring but weren't able to pick up your call, you can call back into the meeting using the dial-in and PIN provided on your dashboard and confirmation email.

Project Interviews: After the Scheduled Call Time

In the event your call time has passed and you'd like to find another time to speak, please reach out to the Organization using either a messaging portal to connect and propose alternate times to meet.

Missed 1-Hour Call

We encourage you to reach out directly to the Organization through the messaging portal.

Phone calls are automatically marked as complete following your scheduled call time, so please be sure to reach out to the Organization if you couldn't make your call. In the event you are having difficulties rescheduling, please reach out to our team using the blue chat bubble at the bottom-right of your screen. (For keyboard-only and screen-reader users, please email us at [email protected].)

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