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(For Volunteers) I Missed or Couldn't Connect on My Call

Get back on track after a missed/disconnected project interview call or 1-hour call.

Written by Paulina

So you missed or couldn't connect on your call - now what? No need to worry, one of the following scenarios should be able to help you access your call or reschedule it!


Project Interviews: Within Scheduled Call Time

If you are still within the scheduled call time, you can join the call at any point through the Join the meeting link in your confirmation email, a reminder email, or your dashboard.

In the waiting room of the call you'll see if the Organization is still on the call. You can also reach out to the Organization directly via the messaging portal if needed.


Project Interviews: After the Scheduled Call Time

In the event your call time has passed and you'd like to find another time to speak, please reach out to the Organization using either a messaging portal to connect and propose alternate times to meet.


Missed 1-Hour Call

We encourage you to reach out directly to the Organization through the messaging portal.

1-hour calls are automatically marked as complete following your scheduled call time, so please be sure to reach out to the Organization if you couldn't make your call. In the event you are having difficulties rescheduling, please reach out to our team using the blue chat bubble at the bottom-right of your screen. (For keyboard-only and screen-reader users, please email us at [email protected].)


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