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Catchafire Accessibility: Deaf/Hoh Users
Catchafire Accessibility: Deaf/Hoh Users

Read more about deaf/hard of hearing user accessibility on the site. Need extra assistance? Send us a message! Links will open in a new tab.

Customer Success Team avatar
Written by Customer Success Team
Updated over a week ago

Catchafire is dedicated to making your user experience as accessible as possible. If you have found that the site is not meeting your needs, please reach out to us using the blue chat bubble on the bottom-right of your screen and we would be happy to help find a solution or process that works for you!

Auditory Accessibility

For users who are deaf or hard of hearing, we have the following recommendations:

  • When scheduling a project interview or 1-hour call, we recommend selecting the option "I'm not in the U.S." when prompted to enter your phone number. This will allow you to bypass our automated calling system as a whole, and schedule and conduct your call on a platform that works for you! Don't forget to then return to your Catchafire dashboard after the call to take any needed follow-up actions!

Image display a checkbox labeled "I'm not in the US" in the 'Confirm Your Phone Number' prompt that appears when scheduling a call
  • For Organizations interested in viewing our webinar content, all recorded webinars listed here have closed captioning. New webinars will be added about one week after they've been broadcast.

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