Align on the scope of the project with the Organization upfront

  • Our templates are just starting points - be clear about your unique skills and capacity!

Only work on the scope of the project you matched on

  • You should expect to support the Organization on the scope of the project that you matched on.
  • If your work goes above and beyond, ask the Organization to post another project to track your continued work for them!

Know that you are the expert!

  • Most Organizations you work with will not be familiar with the website development process more broadly.
  • You should feel comfortable explaining that you're only available to work on the specific piece of the process that you applied for, and help direct them in next steps only as you feel able.

Keep things safe and secure

  • The Organization may ask you to sign a business/confidentiality agreement if they need to give you access to passwords and other confidential information.
  • Keep a list of credentials accumulated during development in a secure document that can be handed to the organization when your engagement is complete. (If you use a password manager to store your credentials, make sure you know how to export those credentials.)
  • Expect to relinquish all access to the site when you finish your work.

Create handoff documentation (ideally in the CMS itself)

  • Even highly templated websites require some day-to-day maintenance. Document those maintenance tasks as they arise during development.
  • Many CMS's have pages and content categories visible only to admins — use those for documentation instead of emails or standalone documents, which are more prone to getting lost.

Lean on us!

  • We can help you figure out which Catchafire project you are best suited to based on your skillset.
  • We can also facilitate communication with an Organization in the unlikely event they become unresponsive over the course of your project.
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