Social Good Organizations

(For Organizations) Redeeming a Sponsored Membership

Learn how to redeem a Catchafire membership you've been notified about.

Written by Corey Chang
Updated over a week ago

(For Organizations) Completing Your Organization Profile

Learn how to update your Organization's Profile information and inspire Volunteers to apply for your projects.

Written by Corey Chang
Updated over a week ago

(For Organizations) Completing Your Personal Bio

Show Volunteers the person behind the project.

Written by Corey Chang
Updated over a week ago

(For Organizations) I Want to Add or Remove Staff

Invite your teammates to your Organization's profile!

Written by Corey Chang
Updated over a week ago

(For Organizations) I Forgot/Want to Change My Password

Password troubles? Look no further!

Written by Corey Chang
Updated over a week ago

(For Organizations) More Resources for You

Learn more about Catchafire or connect further with our team and resources.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Projects vs. Phone Consultations

Understand whether you need a fully-scoped project or a 1-hour call with an expert.

Written by Corey Chang
Updated over a week ago

(For Organizations) Using Our Quick-Start Assessment

Receive personalized project recommendations to discover your needs.

Written by Corey Chang
Updated over a week ago

(For Organizations) Using the Project Menu

Learn how to use our Project Menu and identify the best project(s) for your needs.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Posting a 1-hour Phone Consultation

Learn how to create a request for a 1-hour Ask-an-Expert call.

Written by Corey Chang
Updated over a week ago

(For Organizations) Posting a Project

Learn how to create a request for a pre-scoped project.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Bundles

Learn how to use bundles to get important work done.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I don't see my need on the Project Menu.

Learn how to navigate the Project Menu when you can't find what you're looking for.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) My post hasn't received applications yet.

Tips and tricks for getting top notch applicants quickly.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I need to cancel my project.

Something came up? No problem, learn how to delete your project.

Written by Corey Chang
Updated over a week ago

(For Organizations) Requesting Volunteers

Speed up the matching process by requesting Volunteers for your post.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Reviewing Applications

Review applications and pick the best Volunteer for your needs.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Can I skip my interview?

Know you've found the one? Learn how to work with a Volunteer without the step of a project interview.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Passing on Volunteers

Sometimes a Volunteer just isn't the right fit!

Written by Severine
Updated over a week ago

(For Organizations) I want to speak with multiple Volunteers on a call.

How to collaborate with multiple Volunteers on a call.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I want to work with multiple Volunteers on a project.

Learn how to work with multiple professionals on a project

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Scheduling Phone Consultations

How to schedule a 1-hour phone consultation.

Written by Corey Chang
Updated over a week ago

(For Organizations) Conducting Phone Consultations

How to make the most of your hour with a professional.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Scheduling Interviews

How to schedule a project interview.

Written by Corey Chang
Updated over a week ago

(For Organizations) Conducting Interviews

Learn how to vet your Volunteers to find the perfect fit for your project.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I need a conference line for my interview or phone consultation.

How to have multiple people join in on a scheduled call.

Written by Corey Chang
Updated over a week ago

(For Organizations) I need to change the phone number on my call.

Learn how to change the phone number of your upcoming call to the contact number of your choice.

Written by Corey Chang
Updated over a week ago

(For Organizations) I need to update my time zone.

Learn how to edit your time zone.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I'm located outside of the United States, can I still conduct my call?

Yes! Learn how to conduct Catchafire calls internationally.

Written by Corey Chang
Updated over a week ago

(For Organizations) I Missed or Couldn't Connect on My Call

Get back on track after a missed/disconnected project interview or 1-hour phone consultation.

Written by Corey Chang
Updated over a week ago

(For Organizations) Rescheduling Calls

Learn how to reschedule your call before it happens.

Written by Corey Chang
Updated over a week ago

(For Organizations) I need to cancel my 1-hour phone consultation call.

Learn how to cancel a call pre- and post-match.

Written by Corey Chang
Updated over a week ago

(For Organizations) Collaborating Virtually

How to maintain communication & collaborate effectively when you're miles apart.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Managing a Skills-Based Volunteer Like a Consultant

Tips and tricks for managing your Volunteer.

Written by Corey Chang
Updated over a week ago

(For Organizations) Pro Tips for a Successful Website Development Process

How to make the most of the website development process.

Written by Corey Chang
Updated over a week ago

(For Organizations) Giving Constructive Feedback

Deliver feedback directly and respectfully to get your project to the finish line.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) I'm having an issue with my Volunteer.

Things happen - we're here to help.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Rating Volunteers

How to submit a testimonial about your experience with your Volunteer.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) How do I deactivate my account?

Write to us for help!

Written by Sneha Sajan
Updated over a week ago

(For Organizations) How does Catchafire find Volunteers?

Learn where our amazing Volunteers come from!

Written by Sneha Sajan
Updated over a week ago

(For Organizations) How does Catchafire calculate project values?

Our methodology for calculating dollars saved for Catchafire engagements that more accurately reflects their true value.

Written by Severine
Updated over a week ago

(For Organizations) Is there a limit to the number of applications I can receive?

Learn how many project applications you can receive at a time.

Written by Corey Chang
Updated over a week ago

(For Organizations) How do you determine which Volunteers I can request for my post?

Learn how Volunteers are recommended for your project(s).

Written by Sneha Sajan
Updated over a week ago

(For Organizations) How is my response time calculated?

Learn how to improve your response time, and why it's helpful to stay in the green.

Written by Sneha Sajan
Updated over a week ago

(For Organizations) Who owns the right to project deliverables?

Learn more about who owns what when a project is completed.

Written by Sneha Sajan
Updated over a week ago