The project interview is a critical step in the matching process - it's a time for both you and your potential volunteer to ask questions, learn about one another, and decide if you want to work together.  You’ll receive a copy of the volunteer’s application in your interview reminder email for your reference. 

Most Catchafire projects require an interview, so check out this article for more details about how to decide on an interview time: Scheduling Interviews.

Note: One-hour phone consultation calls do not require an interview.  Check out this article to learn more about the difference between calls and projects: Projects vs. Phone Consultations.


Joining the Call

If you're both based in the US:

Our automated system will call you and your applicant at the agreed upon time.  If for some reason you do not receive a call, or you missed the automated call, you can always use your back-up dial in and PIN to join. 

Tip: This information can be found on your Catchafire dashboard, as well as in your interview confirmation email.

If one or both of you are outside the US:

Our automated system currently facilitates calls only within the United States.  If you scheduled an international call, you should have received an email with the other party's contact information so that you can coordinate directly.

Tip: If you’re having trouble connecting with your Volunteer, give us a shout! You can always reach our team of Nonprofit Advisors at



Start your call by introducing yourself, your organization, and your project. Make sure you communicate:

  • The deliverable(s) you need
  • Your desired timeline for the project
  • Who the key stakeholders are for this project
  • What information you will be able to provide to help the Volunteer get started

Encourage your volunteer to introduce themselves as well, and why they're interested in volunteering with your organization. This is a great way to build rapport and start your relationship off right.


Reviewing Qualifications

Just as you would in a job interview, take some time to understand your volunteer's professional experience and qualifications and how they relate to your project.

Tip: If you don't understand something or why it's relevant to your project, just ask! A great volunteer will be able to explain their ideas and experience in simple terms.


Answering Questions & Discussing Logistics

Remember that this is a 2-way interview - your volunteer needs to decide if this project is a good fit for them, too. Make sure you allot plenty of time to answer their questions and make sure they understand your needs fully so they can make an informed decision on whether they'd like to move forward.

Tip: Make sure you and your volunteer are aligned on logistics and timeline for your project. For example, if you need your project done within a certain timeframe, use this time to confirm that your volunteer will have the availability to complete it.


Wrapping Up

Give your volunteer a sense of when you expect to get back to them (and let them know if you're interviewing other applicants) to keep them in the loop. 


Next Steps

If you’re ready to make a decision about someone you’ve spoken with, go back to your Catchafire dashboard. You can either:

  • Click "Start Project" if you'd like to work with this volunteer - we'll let you know when they've also made a decision
  • Click "Pass" if you don't think it's a good fit - our team will send an email on your behalf

Not ready to make a decision yet? That's okay, if you still need to schedule additional interviews, we suggest taking no more than 1 week to respond. We want to make sure your applicants are able to hear from you in a timely manner.

Remember: The Volunteer has to choose to work with you too! If both parties click "Start Project," then it's a match!



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