The application response time, listed at the top right-side of your Catchafire dashboard, can help you understand whether or not your Organization is responding to volunteer applications in a timely manner. Although it is not visible to Volunteers, we encourage you to respond to volunteer applications within 3 business days to keep your projects rolling!
What is my application response time?
Your Response Time is based on the number of days between a Volunteer's application submittal and the first response from your Organization. A response to an application includes any the following actions:
Selecting the Schedule Interview button on a Volunteer's application
Selecting the Pass button on a Volunteer's application
Selecting the Start Project button on a Volunteer's application (to proceed without an interview)
Selecting the Cancel Project button (if you've decided you no longer need the project)
We encourage your colleagues to respond to applications as quickly as possible, so your Organization can maintain a high response time! Remember: Your Application Response Time is based on the activity of all volunteer managers on your Organization's Catchafire profile.
What happens if I don't respond to my volunteer applications?
If you do not respond within 3 business days, our system will start sending you reminders so you can increase your application response time and get started on the project ASAP. Being unresponsive for several weeks may result in the cancellation of your project listing, so make sure you're staying on top of it!